Last updated: April 20, 2017
Thank you for using applications by the Contacts Plus Team, offered by Gentoo Labs Inc. ("Contacts Plus", "we", "us" or "our"). We offer users ("users", "you" or "your") contacts management, global directory, backup, messaging, caller id, spam blocking, email enhancement and additional services.
IF YOU GRANT US ACCESS TO YOUR CONTACTS, CALL LOG, EMAIL AND/OR SMS, WE WILL ACCESS YOUR CONTENT AS SET FORTH BELOW. PLEASE REMEMBER THAT YOU ALWAYS HAVE THE ABILITY TO CANCEL YOUR ACCOUNT AND REMOVE YOUR DATA. TO LEARN HOW TO REMOVE YOUR DATA PLEASE SEE "YOUR INFORMATION" SECTION BELOW.
How We Collect Your Information
We collect information about you directly from you, from third parties, and automatically via your use of the Services.
Installation: When you install, access or use our Services, we collect information that your device sends like a device identifier, user settings, network provider, location, language, operating system version and screen resolution as well as information about your use of the Services.
Your Contacts and Messages: To provide the Services, we need to have access to and retain your phone number, call logs, text messages (including contents), and contacts information such as names, addresses, photos and phone numbers.
Third Party Accounts: If you decide to link to or authenticate using third-party accounts, we may also collect the identification information required to integrate such accounts as well as the contacts information available on such accounts, including but not limited to the identifiers associated to the social profiles, as permitted by the account privacy settings. For example, if you link your account with your Google account, we may collect information about your Google profile as well as your Google contacts and their profiles.
Registration: When you register for an account with us, we collect personal information such as your name and email address. If you link the Services to another account such as Google, Twitter, or others (collectively, the "Accounts"), we will access and collect the information that your account allows to be shared (based on your Account privacy settings).
Certain Features/Services: We may also collect and store certain other information in our provision of certain additional features, including:
Other Information We Collect Automatically: We also may automatically collect the following information about your use of our Services (including our Apps) through cookies, web beacons, and other technologies: your domain name; your browser type and operating system; page views; links you click; your IP address; location information; the length of time you visit our Site and or use our Services; referring URL; access date and time; mobile device ID; location and language information; device name and model; operating system type, name, and version; your activities within the App; and the length of time that you are logged into our App. We may combine this information with other information that we have collected about you, including, where applicable, your user name, name, and other personal information. Please see the section "Cookies and Other Tracking Mechanisms" below for more information.
In providing the Services we may combine the data we collect from our users to create databases and data sets (collectively, the Contacts+ Database), which include enhanced contact information, spam numbers and associated data, trends, email and texts, and other information. We use the combined information in the Contacts+ Database to provide our Services to users. For example, as part of our caller ID feature, if you receive a call from someone not in your contacts, we may identify a potential name for them based on the information in Contacts+ Database. If other users have identified a call as spam, we may flag it as spam for other users. Further, we may display or suggest additional contact info for one of your contacts based on their name and contact info in your email. We may also share user contact and related information with business entities as part of our business offerings such as our API.
How We Use Information
We will use the information we collect from you, including your personal information, as follows:
Provide Services: To process and complete transactions, to respond to requests and inquiries, and for other customer service purposes, as well as to provide our Services to you and other users, including spam protection, enhanced contacts, email card and caller id; generally, user information may be used to benefit and enhance features for all users. For example, we may suggest enhanced contact information (such as name and title) about the folks you communicate with who may not be stored in your device contacts list.
Personalize Services: To personalize and improve our Services and your service experiences, to tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Services.
Conduct Research and Analytics: To monitor and analyze usage and trends, to better understand how users access and use our Services, both on an aggregated and individualized basis, in order to improve our Services and respond to user desires and preferences, and develop additional products and services.
Compile Aggregate or De-Identified Information: We may also aggregate and/or de-identify user information for various research, marketing and analytical purposes. For example, if you have granted us access to your email, we may derive aggregate or de-identified information from your email contents, such as purchase patterns. We may also de-identify and aggregate information about call patterns or other patterns.
Communicate with You: To send you administrative messages and in-App notices regarding the operation and use of our Services, and to send you messages about your account. We may also contact you for verification purposes.
Contacts Plus Database: As noted above, in providing the Services we may create the Contacts+ Database, which we use to provide our Services to users, as well as part of our business offerings such as our API. For information about how to have your personal data removed from the Contacts+ Database, please see the Your Information section below.
Marketing and promotional purposes: So that we and third parties may send you news and newsletters, special offers, and promotions (including those offered by third parties), or to otherwise contact you about products or information we think may interest you (including via email and in-App notice).
How We Share Information
We may disclose the information we collect, including in some cases personal information, as follows:
Service Providers: We use certain third party service providers to help us provide, improve, protect, and promote our Services. These third parties may access your information to perform tasks on our behalf.
API: We may as part of our API, disclose information such as name, email, company name, position and related business and contact information to business customers for purposes such as contact validation and enrichment, as well as for lead generation and other similar purposes.
Third Parties: We may share information such as name, contact and demographic information with third parties, who may use this information for business, marketing and promotional purposes.
By Law: We may share information about you if we believe we are required by law or in response to legal process (such as a subpoena, warrant or court order),
Business Transfers: If we are acquired by or merged with another company, as part of an asset transfer or sale (of all or part of our assets), or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company as part of that transaction, as well as related to any due diligence or similar review of such a proposed or actual transaction.
Aggregate or De-identified Information: we may disclose, share and resell aggregate or de-identified data for the purpose of research, marketing and analysis.
In addition to the disclosures noted above, we will also share information about you when you instruct us to do so, such as when you connect with others through our Services, and for other reasons for which we notify you when we collect your information, or otherwise with your consent.
Cookies and Tracking
Cookies: Cookies are alphanumeric identifiers that we transfer to your computerÕs hard drive through your web browser for record-keeping purposes. Some cookies enable a faster log-in process, and some allow us to track your activities at Website. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The "Help" portion of the toolbar on most browsers will tell you how to disable cookies or change your cookies settings.
Clear GIFs, pixel tags and other technologies: Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, which are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags) to track the activities of visitors to our Website, help us manage content, and compile statistics about usage. We may also use clear GIFs in HTML emails to our clients, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Do-Not-Track: Currently, our systems do not recognize browser "do-not-track" requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies).
Your California Privacy Rights
If you are a California resident you may request and obtain from us once a year, free of charge, information about the personal information we disclosed to third parties for direct marketing purposes in the preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at email@example.com. In your request, please attest to the fact that you are a California resident and provide a current California address for your response
Plug-ins and Social Media Widgets
The Services may include social media features and widgets, such as the Facebook Like button and the "Share this" button, as well as other interactive mini-programs that run on the Services and enable certain features to work (e.g., content sharing and comments). These features may collect your IP address and other usage information. These features are displayed on our Services, but are hosted by third parties, and are subject to their own privacy policies, not this one.
Information Accuracy, Completeness or Reliability
We have the right (but not the obligation) to review, remove, edit or correct false, inaccurate or outdated information with respect to the Services. While we aim to keep information as accurate as possible, we cannot guarantee the accuracy, completeness or reliability of information.
You may access and update your account information by logging in to the Services
and amending your profile. If you would like us to delete your information from
the Contacts+ Database, you should cancel your account. You may cancel
your Account and delete your data at any time by accessing the "Help" section,
clicking "Account & Backup" under the help topics, selecting the "Deleting
your account" option and clicking the "Delete account" button.
We will use reasonable efforts to honor your request; however, we may retain an archived copy of some of your information as required by law and/or for our own record keeping purposes. For any questions or assistance with accessing, updating or deleting your account and personal data, you may contact us at firstname.lastname@example.org
We may send periodic promotional or informational emails to you, about Contacts Plus and the Services, and, from time-to-time, about third party products and offers we think may interest you. You may opt-out of such communications by following the opt-out instructions contained in the e-mail. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving promotional emails from us, we may still send you e-mails about your account or any Services you have requested or received from us. Also, please note that if you take advantage of a third party offer that Contacts Plus has sent to you, that third party may collect certain information from you, subject to their own privacy policies.
We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. However, despite these efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your information will be transferred to and maintained on computers located in the United States (or any other country where we, our affiliates, subsidiaries, agents and our service providers operate) and processed there. The United States and the other jurisdictions to which we transfer information may not have equivalent data protection laws as your home jurisdiction. By providing any information to us, or permitting us to collect information via the Services, you acknowledge and expressly consent to the transfer of such information to, and processing and storage of such information in the United States and any other jurisdiction in which we or our affiliates, subsidiaries, service providers or agents operate.
Children Under 13
We do not knowingly collect personal information from children. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.
If you have any questions, please do not hesitate to email us at: email@example.com.